At RollingPapersDirect.com, we make buying premium rolling papers online simple, fast, and transparent. Below you’ll find answers to common questions about our products, shipping, payments, policies, and privacy.

Shipping & Delivery

Q: Do you ship nationwide?
A: Yes! RollingPapersDirect.com ships to all 50 U.S. states, including Alaska and Hawaii. Every order qualifies for free standard shipping, regardless of size. Whether you're in a big city or a remote zip code, we'll get your premium rolling papers to you quickly and discreetly.

Q: How fast is your shipping?
A: Most orders are processed and shipped within 24 hours. Delivery typically takes 2–5 business days, depending on your location. Every shipment includes tracking information, so you can follow your order from our warehouse to your doorstep with confidence.

Q: Can I ship to a different address than my billing address?
A: To protect our customers and prevent fraud, RollingPapersDirect.com only ships to the billing address associated with the payment method used at checkout. We do not ship to alternate addresses—no exceptions. This policy ensures secure, verified transactions, supports fast and reliable free delivery, and helps us maintain a safe, hassle-free
shopping experience for every customer. Thank you for understanding and supporting our commitment to secure e-commerce.

Q: Do you offer free shipping?
A: Absolutely. RollingPapersDirect.com offers 100% free shipping on all premium rolling paper orders, no minimum purchase required. Fast, trackable delivery is included with every order, so you can shop confidently and conveniently.

Q: Is this really free shipping or are there hidden costs?
A: Yes, it's truly free shipping, RollingPapersDirect.com never charge for delivery. We do apply a small fulfillment fee at checkout to cover order processing, secure packaging, and logistics coordination. This helps us maintain fast, reliable service without compromising our commitment to 100% free shipping on every order. Including with every order, is a complimentary 2-part 4” Acrylic Grinder (a $10 retail value) with every order, it is our way of saying thank you for choosing RollingPapersDirect.com. You get real value, fast shipping, and no hidden charges ever.

Q: Can I track my order?
A: Yes. You’ll receive a shipping confirmation email with a tracking number as soon as your order ships. You can use this to follow your package every step of the way.

Q: What if my order is lost or stolen?
A: If your order is marked “delivered” but you didn’t receive it, please contact us at info@rollingpapersdirect.com within 24 hours. While we are not responsible for lost or stolen packages after delivery, we’ll do our best to help resolve the issue.

Privacy, Security & Discretion

Q: Is your packaging discreet?
A: Absolutely. Every order from RollingPapersDirect.com is shipped in a plain white or brown box—with no visible branding, logos, or product descriptions on the outside. Your privacy is our priority, and we take discreet shipping seriously.

For added discretion, your billing statement will show “Mid Atlantic Trade Group”, not RollingPapersDirect.com.

Q: Is my personal information safe?
A: Yes. RollingPapersDirect.com uses industry-standard encryption and secure checkout technology to protect your personal and payment information. We do not share or sell
your data—your privacy and security are our priority.

Payments & Billing

Q: What payment methods do you accept?
A: We accept all major credit and debit cards through our secure, encrypted checkout system. Your payment is processed safely, and we do not store or retain any customer credit card information. Shop with confidence knowing your data is protected at every step.

Q: Do you sell to stores or wholesalers?
A: No, RollingPapersDirect.com is strictly a direct-to-consumer store. We do not sell to Stores, Wholesalers or Retailers. Our focus is on delivering premium rolling papers straight to individual customers, with fast shipping, a free grinder gift, and no middlemen involved.

Returns, Fulfillment & Extras

Q: Can I return or exchange products?
A: Due to the nature of our products, all sales are final. For sanitary, safety, and compliance reasons, we cannot accept returns or exchanges on rolling papers or smoking accessories, even if unused. However, if your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery at info@rollingpapersdirect.com, and we’ll make it right.

Q: What is the Order Fulfillment Fee?
A: The Order Fulfillment Fee supports secure processing, protective packaging, quality control, and backend logistics, ensuring every order is handled with care and delivered quickly. This small fee also helps us continue offering 100% free shipping and includes the complimentary 2-part 4” Acrylic Grinder (a $10 retail value) that comes with every order. It’s all part of our commitment to speed, quality, and real value.

Q: Can I opt out of the fulfillment fee?
A: No. The fulfillment fee is automatically applied to all orders and helps support accurate processing, secure packaging, and fast turnaround times. It also helps us provide added value, like the complimentary 2-part 4” Acrylic Grinder included with every order. This fee is essential to maintaining our high service standards and 100% free shipping promise.

Q: Is anything included with my order to offset the fulfillment fee?
A: Yes! To show our appreciation and provide extra value, every order, regardless of size; includes a complimentary 2-part, 4" Acrylic Grinder (i.e. a $10 Retail Value). It's our way
of saying thank you for choosing RollingPapersDirect.com. This free gift adds REAL VALUE to your purchase while enhancing your rolling experience, all without affecting our commitment to free shipping and fast service.

Q: Can I send my order as a gift?
A: While we don’t currently offer gift wrapping, you can ship an order directly to someone as a gift, as long as the billing and shipping address are the same. Every order ships discreetly and includes a complimentary 2-part 4” Acrylic Grinder.

Q: Do you offer subscriptions or repeat delivery?
A: Not at this time, but we’re exploring it. For now, we recommend reordering when you’re down to your last few packs to ensure no gaps in your rolling routine.

About RollingPapersDirect.com

Q: What do you sell at RollingPapersDirect.com?
A: We specialize exclusively in premium rolling papers, nothing else. No vapes, no grinders, no grabba, no trays, no tobacco, no nicotine, and no gimmicks. Just authentic, top-shelf rolling papers from trusted brands, shipped directly to your door with free shipping and fast fulfillment.

Q: Do you ship internationally?

A: No. RollingPapersDirect.com ships exclusively within the United States and does not offer international shipping at this time. Limiting our service area allows us to provide fast, reliable, and 100% free shipping on all orders placed through our U.S.-based online store, while ensuring full legal compliance and dependable delivery nationwide.

Q: How can I contact you?
A: You can reach us anytime at info@rollingpapersdirect.com. We typically respond within 1–3 business days. Whether you have a question, concern, or just want to say hello, we’re here to help and always happy to assist.

Still have questions?

A: We’re here to help. RollingPapersDirect.com is proud to be a top-rated online rolling paper store, known for fast delivery, free shipping, and authentic products. Contact us anytime or browse our full collection to elevate your rolling experience today.